Email transformation saga continues for RCMP

Staff
August 29, 2017
By Staff
The CBC has discovered the RCMP plans to go ahead and develop a new email system after “years of email crashes and outages” and delays from the feds to harmonize the entire federal government email system.

CBC reported the national police force was originally scheduled to be moved onto the long-delayed system in October 2014. “Subsequent transition dates in October 2015, February 2016 and January 2017 have come and gone,” the article says, noting the federal government’s tech support agency Shared Services Canada (SSC), has estimated that less than 15 per cent of employees are using the new system.

RCMP spokesperson Cpl. Annie Delisle told Blue Line the force “continues to work with SSC on the email transformation initiative. The project is progressing and SSC has upgraded the RCMP’s GroupWise infrastructure to provide stability to the environment and help move to a more supported version of the program."

She added, "SSC has also agreed to an Exchange/Outlook solution for the RCMP. The RCMP is currently working with SSC in the design options and once the environment is fully in place, the RCMP will migrate from Groupwise to Outlook/Exchange. The RCMP is not proceeding with its own email system."

She noted that since 2011, SSC has been responsible for the majority of the RCMP's IT infrastructure, such as servers, networking and email.

For the original CBC story, click here.

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